We accept payments via credit card (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through our trusted payment partner, Stripe.

We offer a 30-day return policy. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund. Please ensure the product is unused and in its original packaging. Visit our returns page for more details.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on our website or the carrier’s website to track the status of your shipment.

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. Please contact us for more information regarding international orders.

You can reach our customer support team via email at support@prouessefashion.com or by filling out the contact form on our Contact Us page. We aim to respond to all inquiries within 24 hours.