Shipping Policy
At Prouesse Fashion, we prioritize fast and reliable shipping to ensure you get your items in a timely manner. Below is a detailed breakdown of our shipping policy:
Shipping Rates & Delivery Times
We offer standard and expedited shipping options depending on your location. Below are the estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
International Shipping
We offer international shipping to select countries. International shipping times vary based on destination, but typically take 7-14 business days. Additional customs fees or import taxes may apply based on your country's regulations.
Shipping Costs
Shipping costs depend on your selected shipping method and destination. You will see the shipping charges calculated at checkout before finalizing your purchase.
Order Processing
Orders are typically processed within 1-2 business days after payment is received. Please note that processing times may vary during busy periods such as sales or holidays.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can follow the progress of your delivery. You can also track your order through our website using your order ID.
Shipping Issues & Lost Packages
If your package has been delayed or lost, please contact our customer support team immediately at support@prouessefashion.com. We will investigate the issue and assist in locating your package.
Returns & Exchanges
For information regarding returns and exchanges, please refer to our Returns & Exchanges Policy.
Thank you for shopping with Prouesse Fashion. We appreciate your business!